Glüxkind Privacy in Every Step

Your privacy is and will always be enormously important to us.


At Glüxkind, we design technology that gives parents peace of mind — without compromising their privacy.


This Privacy Notice is designed to provide transparency into how your Glüxkind stroller and app work together, what data they collect, and how that data is protected and controlled by you.

Smart From the Start

Your Glüxkind stroller and app form a connected system — powered by on-board sensors, local AI, and your paired mobile device.


To keep your walks safer and your experience more seamless, your stroller may generate information such as:

  • Device and sensor data – wheel rotation, incline, speed, battery health, and motor diagnostics.

  • Connectivity data – wireless connectivity status, device identifiers, and firmware versions

  • Location data – stroller position and movement, collected only when needed to power features like Phone-Key, Find My Stroller, or Cruise Control.

  • App usage data – basic analytics on how you interact with features, used to improve performance and reliability.

From the moment you activate your stroller, we minimize and protect data.

Your stroller does not automatically share its sensor or motion data with Glüxkind’s servers unless a connected feature requires it.


Most visual intelligence features — such as obstacle detection — happens locally on the stroller itself.

Your Location, Your Control

Just like a digital car key, your StrollerKey feature uses your smartphone’s Wireless Connectivity and GPS to recognize proximity and authorize usage.


You decide whether to grant location permission — both in use and in the background.


Background location allows you to locate your stroller, confirm that it’s in safe hands, or assist authorized caregivers — but you can disable it at any time in your phone settings.


When enabled, location data is encrypted, transmitted securely, and visible only to you and authorized family members under your account.

 

We do not sell, rent, or share your location data for advertising.


If we ever use aggregated data to improve stroller safety or route quality, it’s anonymized and never linked to your identity.

 

Privacy Built Into Every Feature

From motion assistance to Rock-My-Baby mode, every feature is designed with privacy in mind:

  • Local Processing: Most AI recognition and assistive logic runs directly on the stroller’s embedded systems.

  • Anonymization: Usage statistics and diagnostics are stripped of identifiers before analysis.

  • Encryption: All communications between your app, stroller, and cloud are protected with industry-standard encryption.

  • Transparency: You can review and delete paired device data anytime through the app or by contacting support@gluxkind.com.

Data Sharing and Consent

We share personal data only when necessary to provide or service your product — such as securely routing firmware updates, providing support, or fulfilling warranty obligations.


If additional data sharing is ever required, we will ask for your permission first.


You can review and update sharing preferences in the app at any time.

 

Our Promise

Glüxkind’s mission is to bring intelligence, not intrusion, to the world of parenting.


We collect only what’s essential, store it securely, and keep you in full control of your information — because your journey, your baby, and your data belong to you.

 

Glüxkind Technologies Inc. Privacy Policy

Last Updated: November 2025

 

This Privacy Policy explains how Glüxkind Technologies Inc. (“Glüxkind,” “we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you visit our website, use our mobile app, or interact with our connected stroller products (collectively, the “Services”).

1. Information We Collect

A. Device and Technical Information

When you browse our Site or use the App, we may automatically collect:

  • Browser type, IP address, and time zone

  • Device identifiers, OS version, and app version

  • Cookies and analytics tags (for performance, not advertising)

  • Log data such as crash reports and connection diagnostics

 

B. Account and Order Information

When you purchase or register a stroller, we collect:

  • Name, email, billing and shipping addresses, and phone number

  • Payment information (processed securely by Shopify or Stripe or other payment processors)

  • Order history and product preferences

 

C. Location Information (App and Connected Stroller)

We collect precise location data from your mobile device and stroller to enable core safety and convenience features, including:

  • Find My Stroller, StrollerKey, and usage verification

  • Activity summaries, route tracking, and geofencing alerts

  • Diagnostics, anti-theft, and firmware servicing

Location data may be collected while the app is in use or in the background, depending on your device settings.


You can disable or restrict this at any time in your phone’s permissions.

 

D. Additional Data Sources

We may also receive information from:

  • Analytics and crash reporting services (Google, Sentry, AWS)

  • Marketing or referral partners

  • Social networks if you engage with us through those platforms

 

2. How We Use Your Information

We use the data we collect to:

  • Provide and improve the Glüxkind app, stroller, and related Services

  • Authenticate and pair your stroller with your account

  • Process orders, payments, and product deliveries

  • Detect, prevent, and address fraud or misuse

  • Communicate with you (order updates, software releases, safety notices)

  • Generate anonymized analytics to enhance safety and reliability

  • Comply with applicable laws and protect our rights

 

We do not sell your data or use it for third-party advertising.

3. Sharing of Information

We may share your personal information with:

  • Service Providers – to operate our store (Shopify), process payments, host infrastructure (AWS), or provide analytics (Google).

  • Authorized Users – account owners and designated family members may view stroller location and usage information.

  • Legal Authorities – when required by law, subpoena, or to prevent fraud or harm.

  • Corporate Transfers – if Glüxkind merges or reorganizes, data may transfer under equivalent protections.

 

4. Location Data, Retention, and User Control

  • Collection Scope: Location data is collected only when required for connected features.

  • Retention: Retained securely for as long as necessary to provide Services or for up to 24 months after last active use, unless otherwise required by law.

  • Deletion: You may request deletion of your account and associated data at any time by contacting support@gluxkind.com.

  • Opt-Out: You may disable location permissions in your device settings, though certain features may stop working.

  • International Transfer: Data may be processed in Canada, the United States, and other countries where our providers operate, with appropriate safeguards in place.

 

5. Cookies and Analytics

We use cookies and similar technologies to improve your browsing experience and measure performance.


You can manage cookies through your browser settings or visit:

 

6. Security

We protect your data through:

  • Encryption in transit (TLS 1.2+) and at rest

  • Role-based access controls

  • Continuous security monitoring

  • Regular audits and vulnerability assessments

Despite these efforts, no system is 100% secure. If you suspect unauthorized access, contact us immediately.

 

7. Your Rights

Depending on your location (e.g., EU, UK, Canada, California), you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent to processing

  • Request a portable copy of your data

  • File a complaint with your data protection authority

 

Requests can be made via support@gluxkind.com.

 

8. Children’s Privacy

Glüxkind products are designed for parents and caregivers.


We do not knowingly collect data from children under 16. If you believe a child has provided personal data, please contact us to delete it.

9. Changes to This Policy

We may update this Policy periodically to reflect operational or legal changes.
The latest version will always be available at gluxkind.com/privacy.


Significant updates will be communicated through the app or by email.

10. Contact Us

Glüxkind Technologies Inc.
Vancouver, BC, Canada
Email: support@gluxkind.com
Website: https://www.gluxkind.com